Software Quality Assurance is the planned and systematic set of activities that ensures that software processes and products conform to requirements, standards, and procedures. "Processes" include all of the activities involved in designing, developing, enhancing, and maintaining software product, associated data, its documentation, and all supporting and reporting paperwork. Quality is an ever-extending goal - the better you are, the better you need to be. To fulfill our goal of self-evident quality, we need to constantly improve our deliverables to match the increasing expectations of our customers. + SDLC Diagram The Software Development Life Cycle of any project starts with marketing activity, moves through different phases of development of the product / solution and ends with the successful installation and implementation of the same. The quality emphasis at TIPL extends through each of these phases. A QA plan (governing the QA team and all activities performed by the project team) for a project is developed during project planning and is reviewed by all parties. The plan identifies: Evaluations which are to be performed Audits and Reviews that will be conducted All standards applicable to the project Procedures for error reporting and tracking Documents that will be produced by the QA team Amount of Feedback provided to software project team The project team narrows down a process for the work to be performed. The QA team reviews the process description for compliance with organizational policy, internal software standards, externally imposed standards, and other parts of the project plan. The QA team audits and reviews selected work products. It identifies documents and tracks deviations from the process and verifies that relevant corrections have been made. The team ensures that deviations in the software work and work products are documented and handled according to a set procedure. Deviations encountered in the project plan, process description, applicable standards, or technical work products are then tracked till resolved. Software reviews ensure that errors are removed while they are comparatively inexpensive to correct.